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Retail Services Management PDF E-mail

Please note: We are not currently accepting applications for this program specialisation. However, Retail Services Management electives will be available to students studying the Bachelor of Business Management (BBM).

The Retail Service Management curriculum is being reviewed and redeveloped. If you would like to be notified of developments to the program and potential relaunch of specialist degrees in this area please leave your name and email address below:

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The ICMS retail services management program will prepare you for a career in the Australian and international retail industry.

At the completion of the program, you will have a thorough understanding of key concepts and theories relating to the retail industry, concentrating on retail management and logistics, marketing and promotions, visual merchandising, buyer behaviour and supply chain management.

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The fundamental knowledge of business principles and the inclusion of universal skills will equip you with leadership and managerial expertise, enabling you to take your place in the global retail business environment

Employment opportunities

Retail is now a sophisticated, fast-paced, service-oriented and entrepreneurial industry. It is a vibrant part of any economy and now offers global career opportunities. Like a lot of industries, however, most retail management positions now demand people who have committed themselves to higher level education.

Your retail services management qualification from ICMS will provide essential insights into the theory and operations of the retail industry.

Head of program for retail services management, Loretta Hofer, says the demand for retail graduates far outstrips the current supply. "My students are fortunate in having a number of job opportunities to select from,'' she says. "Many retail employees learn their skills on-the-job. However, the retail industry is increasingly demanding tertiary qualifications to cope with reduced margins, overseas online competition and as a competitive advantage."

Curriculum

ICMS Retail Services Management Programs provide graduates with:

  • “Work ready” skills and attitudes developed through the combination of comprehensive on-campus study and nine months of paid industry training in retail services management;
  • An excellent graduate employment record and extensive links to the retail industry;
  • A distinct edge through a well-rounded and multi-disciplinary qualification relevant to today’s retail sector; and
  • A thorough understanding of key concepts and theories in retail services management combined with practical skills in key areas such as retail management and logistics, marketing and promotions, visual merchandising, buyer behaviour and supply chain management.

Resources

Course Application

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Course Options

Career

With qualifications from ICMS, your internationally recognised skills will open the door to job opportunities wherever you work in areas such as;

  • Buyer;
  • Merchandise manager;
  • Sales and marketing co-ordinator;
  • Human resources;
  • Retail IT;
  • Retail operations;
  • Customer services;
  • Department store manager;
  • Retail brand manager;
  • Fashion sales executive;
  • Group merchandising; and
  • Retail entrepreneur