Can I drive the College van? 1

• No. Only Staff, Resident Assistants and authorised personnel for are permitted to drive ICMS vehicles, only after completing a driving assessment from Operations.
  
  If you are volunteering for Student Services and would like to drive the college van please contact the Student Experience Manager

Can I get a travel concession card? 2

• You may only have a concession card if you are a full-time student, an Australian Citizen or Permanent Resident (must show passport for proof of residency), a New Zealand Resident.
  
  If you are on industry training, you are not permitted to have a travel concession card. If you are receiving an income then you are not entitled to receive a travel concession card.

How do I sign up and pay for an activity? 3

• You may book and pay for activities at Student Experience located in Head Office.

What if I sign up for an event, but my name is not on the list of participants? 4

• Your sign up is confirmed only after you have paid for the activity. You will be given a receipt for your payment. Please bring the receipt to the activity as proof of participation.

What does my student card entitle me to? 5

• You will receive your Student ID Card during O-week of the term. You must present your student ID card at every examination. By presenting your card at various shops, restaurants, cafes and cinemas, you will receive a general student discount.

What's available at the student services counter? 6

• The Student Experience counter is located on the ground floor of ICMS Head office and provides students with a central point of contact for information and services regarding the College and the local community. The Student Experience counter decreases reception congestion by offering non-essential services and information, replacement name badges and all student administration documentation. The Student Experience counter is also the central point to sign up for various student activities organised by the Student Experience Department throughout the term.

What are the hours of the Student Services counter? 7

• The student services hours are as follows:
  
  During Term Monday to Friday: 8.30am to 12.30pm and 1pm to 5pm (Mon-Fri)
  Term Break Monday to Friday: 9:00 AM-5:00 PM

Where do I find the most current information about student activities? 8

• At the beginning of each term a calendar is posted on the student section of the website. The calendar is available at Students Experience and on the notice boards around the college.

Where is the Student Experience Office? 9

• The office is located on the ground floor of ICMS Headoffice

What should I do if I require the services of a doctor? 10

• You will need to pay the doctor's fee upon consultation. You will be given a receipt that you must take to any Medibank Private office and fill out a claim form. You will then receive a partial cash refund.