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Domestic Development Coordinator (Tourism & Hospitality)

ICMS is seeking a Domestic Development Coordinator (Tourism & Hospitality).

  • Full time position (38 hours per week)
  • Permanent contract
  • Manly campus location

About the College

International College of Management, Sydney (ICMS) and its associated ICMS provider brands (International Sport College Australia, Aspire English) are located in Manly, Sydney CBD and Narrabeen. Our head office is located at our main campus in Manly and, with sweeping views over Manly Beach, offers a spectacular working location that would be hard to beat anywhere in the world.

Perks and benefits of employment at ICMS include enhanced parental leave, study discounts, lunch (served in Manly), volunteer days and access to an employee assistance program. Our events include guest lectures, monthly coffee mornings, planning days and social events. We have also recently launched a human resources system designed to maximise your performance and potential.

About this role

The Domestic Development Coordinator proactively contributes to increasing student enrolments whilst accurately administering and developing key stakeholder relationships.

Working closely with the academic Program Manager and as part of the Domestic Development Team, you will address key stakeholder and potential student needs whilst facilitating their positive engagement experience from beginning to end.


  • Action recruitment and business plans strategies to recruit students and meet targets from your defined regions.
  • Follow-up on student enquiries, requests for information and applications received, via email, mail and/or phone.
  • Develop and maintain working relationships and strong networks with school career advisors; working closely to implement development strategy in your regions.
  • Communicate changes to course programs to career advisors as required
  • Effective representation at roadshows, exhibitions and seminars as per the marketing activities calendar and other events as directed.
  • Conduct campus site tours for prospective students, agents/advisors etc and as requested by management.
  • Assist in preparing/developing a plan/strategy which is to be drafted annually and incorporated into the Business Plan.
  • Organise, plan and attend events such as Open Day and Information evenings.
  • Employ the Administration and CRM Systems (Avantis, Centralis and Salesforce) as tools for planning, research, analysis, reports, measurement and budgets.

About you

You should be a goals-driven individual who is able to inspire those who are considering their tertiary education.

You should have:

  • a high level of interpersonal and organisational skills;
  • the ability to thrive on meeting KPI’s
  • the ability to operate effectively in a team, contributing to team operations and positive working relationships
  • the ability to develop and grow a territory / customer base
  • the ability to build and manage relationships
  • a Bachelor’s degree (preferred but not essential)
  • a valid Working with Children Check (or willing to obtain)

This role may involve travel.

How to apply

Please submit your application in the form of a cover letter addressed to Jodie Randell, Senior Manager (Domestic Development) and CV to [email protected].

Please note that we are also recruiting a specialist in future student recruitment (sports).

Only shortlisted candidates will be contacted. Enquiries may be made to [email protected]