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Persuasive Data Visualisation and Communication

Persuasive Data Visualisation and Communication is available as a postgraduate-level MBA subject offered by the International College of Management, Sydney (ICMS). Please click the button below to find a postgraduate course.

 

Subject Code:

DAT802A

Subject Type:

Specialisation

Pre-requisite:

Subject Level:

800

Credit Points:

4 credit points

Subject Aim:

In today’s world, business has access to tremendous amounts of data, which allows them to generate valuable business insights. However, these insights only translate into actions and business outcomes if they can be effectively communicated to relevant stakeholders. This subject introduces students to the fundamental concepts and strategies underpinning data visualisation and data storytelling.

Students will apply a wide range of cutting-edge data visualisation principles to make the results of the analysis relevant and digestible for a broad audience. In addition, students acquire the essential skills needed to effectively communicate the insights through persuasive and compelling data stories.

The subject places a strong emphasis on the combination of the three key elements of storytelling (data, visualisations, and narratives) to not only communicate insights effectively but also to drive change in organisations. In addition, the subject helps students to leverage the latest insights in neuroscience and cognitive psychology to understand how the facts and narratives are processed by the receivers.

Learning Outcomes:

a) Apply the persuasive data storytelling and data visualisation design techniques.

b) Critically evaluate and create persuasive data stories that drive change and innovation using best practice storytelling evaluation criteria.

c) Perform interviews with target audiences to derive and implement design implications for persuasive data stories.

d) Develop effective visualisations by applying insights from Gestalt principles and cognitive pattern recognition, using contemporary visualisation technology tools.

e) Effectively communicate data analysis results to target groups using persuasive data visualisation and storytelling techniques to influence business decision making and to embrace innovation and change within an organisation.

Assessment Information:

Learning outcomes for this subject are assessed using a range of assessment tasks as described in the table below.

WordPress Table

Broad topics to be covered: 

Week 1: Introduction to persuasive data visualisation and communication 

  • Relevance of data-driven storytelling 
  • Facts vs. Insights 
  • DIKW pyramid 
  • Three elements of data storytelling: data, visualisations, and narratives 
  • Turning insights into actions 
  • Storytelling and relevance for data analytics 
  • Barriers of effective communication 
Week 2: Building persuasive data stories 

  • Data storytelling continuum 
  • Story framing vs. storytelling 
  • Key elements of an effective data story 
  • Data communication methods 
  • Data storyteller responsibilities 
  • Factors influencing data storytelling 
Week 3: Addressing the target audiences 

  • Audience and impact on data-driven storytelling 
  • Levels of data literacy 
  • Authors- vs. reader-driven stories  
  • Empathising with the audience (think, feel, do) 
Week 4: Psychology of data storytelling 

  • Logic-based decision  
  • Emotion-based decision 
  • Kahneman’s system 1 and system 2 thinking 
  • Neural processing of facts and stories  
  • Neural coupling between storyteller and listener 
  • Bridging logic and emotions through persuasive storytelling 
Week 5: Data story evaluation 

  • Evaluation criteria and methods  
  • Evaluation metrics 
  • Challenges in data evaluation  
  • Creating actionable insights 
  • Data exploration vs. data explanation 
  • Storytelling biases  
  • Cognitive load 
Week 6: Developing the narrative structure 

  • Narrative models (Aristotle’s tragedy structure, Freytag’s pyramid, Campbell’s hero’s journey) 
  • Data storytelling arc 
  • Types of story points  
  • Developing story points and storyboards 
  • Concept of analogies 
Week 7: Visual storytelling perception 

  • Innate pattern-seeking 
  • Anscombe’s Quartet 
  • Pre-attentive attributes 
  • Gestalt principles 
  • Types of visual comparisons 
Week 8: Visual storytelling principles – The setup  

  • Visualisation of the right data 
  • Selecting appropriate visualisations 
  • Cleveland and McGill’s graphical perception model 
  • Aligning the visual with insights 
Week 9: Visual storytelling principles – The polish 

  • Managing noise 
  • Visualisation biases 
  • Visualisation elements to focus the audience’s attention 
  • Readability and understandability considerations 
  • Developing trust in visualisations  
Week 10: Ethics in data storytelling 

  • Ethics in data acquisition 
  • Aggregation of data  
  • Data errors  
  • Anonymisation of data 
  • Distortion through data visualisation 
  • Ethical communication of insights 
Week 11: Technologies for data storytelling and visualisation  

  • Types of data storytelling and visualisation technologies 
  • Data storytelling and visualisation technology characteristics 
  • Limitations of data storytelling and visualisation technologies 

 

Please note that these topics are often refined and subject to change so for up to date weekly topics and suggested reading resources, please refer to the Moodle subject page.