Event Operations And Quality Management (PG)
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This subject is available under ICMS postgraduate degrees, please click the button below to find a postgraduate course for you.
Subject Code:
EVT806A
Subject Aim:
Event operations are critical to the successful delivery of any event because they operationalise the concept and strategy while also addressing the needs and expectations of audience and stakeholders. Operations plans play a significant role in achieving an event’s objectives and the implementing of its strategy. Furthermore, they facilitate the delivery of all aspects of the event and audience experience in a safe, reasonable, and effective manner that can be monitored, reviewed and controlled.
This subject equips students with both theoretical and practical proficiency in the field of events operations and quality management. Students will acquire the skills to integrate a quality management approach into event operations, establish critical metrics, evaluate, and undertake knowledge transfer, all with the aim of achieving continuous operational and quality improvements. Where possible, practical examples will be provided to demonstrate how operations management is successfully applied in the context of events.
Learning Outcomes:
a) Critically analyse the various levels of event operations and how they contribute to safe delivery and audience experience.
b) Apply quality standards to the operations of an event.
c) Develop a comprehensive events operations manual and evaluation plan using advanced theories and industry insights.
d) Apply theoretical frameworks to operational and quality management elements of an event.
e) Critically analyse the various levels of event operations and how they contribute to safe delivery and audience experience.
Assessment information:
Learning outcomes for this subject are assessed using a range of assessment tasks as described in the table below.
| No | Type | Weighting | Learning Outcomes |
| 1 | Event Operations Vlog (G) | 25% | a, b, d |
| 2 | Event Operations Manual | 50% | a, b, c, d |
| 3 | Event Evaluation Plan | 25% | a, b, c, d |