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Statement Of Tuition Assurance

Tuition assurance protects students in the event a course provided by an approved provider ceases to be provided after it starts but before it is completed.

As an approved institute of higher education under the Higher Education Support Act 2003, International College of Management, Sydney Pty Limited ACN 003144045 as trustee for The ICTHM Trust ABN 54174259919 (“the Institution”) is obliged to meet these tuition assurance requirements.

If a course of study ceases to be offered, the Institution will work with affected students to identify a replacement course and arrange for those students to be placed with a second provider.

Replacement courses must meet the following requirements:

  • the course must lead to the same or comparable qualification as the original course;
  • the mode of delivery of the replacement course must be the same as or, with the student’s consent, similar to the mode of delivery for the original course;
  • the location where the replacement course is primarily delivered must be reasonable, having regard to the costs of, and the time required for, a student’s travel; and
  • the student will not incur additional fees that are unreasonable and will be able to attend the replacement course without unreasonable impacts on the student’s prior commitments.

A student who accepts the replacement course offered will not be required to pay the second provider for the replacement components of the replacement course. However, the fees payable for the remainder of the replacement course may be different to the proposed fees in the original course.

A student may receive credit for parts of the original course successfully completed, as evidenced by an academic transcript issued by the Institution in accordance with the Australian Qualifications Framework.

Each affected student will have a nominated period in which to accept the replacement course offer. For international students studying on a student visa, this may affect your student visa.

If an affected student enrols in a course that is not a replacement course, the student may be required to pay additional tuition fees, and might not receive the course credits the student would have received if the student had enrolled in a replacement course.

Tuition Protection Scheme (TPS)

The Tuition Protection Service (TPS) is an initiative of the Australian Government to assist students whose education providers are unable to fully deliver their course of study. The TPS  is a placement, refund and loan re-credit service for eligible students who are affected by a provider closing or ceasing to deliver a course.

The TPS provides information and assistance to ensure that students are able to either:

  • complete their studies in another course or with another education provider; or
  • receive a refund of unspent tuition fees; or
  • for domestic students on FEE-HELP/HECS-HELP, receive a loan re-credit for the subjects they received a FEE-HELP /HECS-HELP loan for and they were undertaking when the provider defaulted.

In accordance with the TPS Service Charter 2020, the TPS provides assistance and support to:

  • international students on student visas;
  • domestic Vocational Education and Training (VET) students accessing a VET Student Loan (VSL); and
  • domestic higher education students accessing the Higher Education Loans Program (HELP)(FEE-HELP or HECS-HELP).

In the unlikely event the Institution is unable to deliver a course the student has paid for and does not meet their obligations to either offer an alternative course that the student accepts or pay a refund (or a FEE-HELP /HECS-HELP re-credit as applicable) of unspent prepaid tuition fees (this is called a provider’s ‘default obligations’), the TPS will assist the student in finding an alternative course or to get a refund if a suitable alternative is not found.  

The TPS can be contacted at: [email protected] or phone 1300 980 434.

For more information on the TPS please refer to

For more information on FEE-HELP or HECS-HELP please refer to