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Dr. Esther Ngocha-Chaderopa

Dr. Esther Ngocha-Chaderopa

Program Manager (Business)

PhD Staff

PhD Management, MCom Commerce, MBA, PG Diploma Management, PG Diploma Adult Teaching and BSc Honours in HRM

Dr. Esther Ngocha-Chaderopa boasts a diverse career, characterised by her dedication to academia, policy development, and community advocacy.

Esther commenced her journey at ICMS in February 2019 as a Lecturer, swiftly ascending to the role of Executive Officer Learning and Teaching from the end of 2019 until May 2021. Following this, she embarked on a series of pivotal roles within government and policy. Notably, Esther served as a Senior Executive Officer at the NSW Government Land and Housing Corporation (LAHC), where her strategic insights and leadership propelled her to the position of Manager Operations. Subsequently, she transitioned to NSW Treasury, assuming the mantle of Associate Director of Strategy and Delivery and later Senior Policy Advisor for Women’s Economic Reform.

In addition to her state governmental contributions, she also held the position of Executive Officer for Regulatory Policy and Intelligence at the Australian Federal Government Aged Care Quality and Safety Commission, leveraging her expertise to enhance regulatory frameworks within the aged care sector.

Returning to ICMS in 2023, Esther resumed her role as a Sessional Lecturer, enriching the academic environment with her wealth of experience and insights.

Dr. Ngocha-Chaderopa’s academic prowess extends beyond the classroom, as evidenced by her extensive research contributions. Her research focus on wellbeing, HR practices and migrant care worker issues has garnered widespread acclaim, earning her a spot on the New Zealand National Kaiawhina Workforce Taskforce as an expert. Moreover, Esther’s passion for advocating for vulnerable groups is exemplified by her role as the Board Secretary for the Waiariki Women’s Refuge.

Esther’s scholarly endeavours are further underscored by her prolific publication record and active participation in conferences and symposiums. Her publications and presentations span a wide range of topics, from workforce management to aged care quality and workplace well-being.



Ngocha-Chaderopa, N.E. (2022) A critical examination of employment and workplace well-being (PhD Thesis) Auckland University of Technology

Hale, L.A., Jenkins, M.L., Mayland, B., Buttery, Y., Norris, P., Butler, M., Holland, M., Ngocha-Chaderopa, E., McKenzie-Green, B., Czuba, K. and Sezier, A., (2019). Living with dementia: the felt worth of support workers. Ageing & Society, pp.1-21.

Hale, L., Mayland, E., Jenkins, M., Buttery, Y., Norris, P., Butler, M., Holland, M., Ngocha-Chaderopa, E., Mckenzie-Green, B., Czuba, K. and Sezier, A., (2019). Constructing Normalcy in Dementia Care: Carers’ Perceptions of Their Roles and the Supports They Need. The Gerontologist.

Ngocha-Chaderopa, N.E (2016). Indian nurses as caregivers in New Zealand: “I would not have come. Aged Care and retirement Insite –Sept 2016 issue

Ngocha-Chaderopa, N. E., & Boon, B. (2016). Managing for quality aged residential care with a migrant workforce. Journal of Management & Organization, 22(01), 32-48.

Ngocha-Chaderopa, N.E. (2013) Aged Care Institutions Management: A study of management’s engagement strategies to support migrant care workers’ delivery of quality elderly care. (M.Com thesis). School of Business, University of Otago


Ngocha-Chaderopa, N.E (2018). An Exploratory Study Comparing Work Experiences of Native and Migrant Care Workers in the New Zealand Aged Residential Care Sector. The Centre for Global Migrations and the Collaboration of Ageing Research Excellence (CARE), Dunedin Invited Guest Speaker

Ngocha-Chaderopa, N.E (2017). The impact of commercialisation on quality-care-delivery in aged residential care. Australian Association of Gerontology Conference, Perth, Australia

Ngocha-Chaderopa, N.E (2016). The struggle is real: International students share their experiences. National Tertiary Learning and Reaching Conference, Rotorua, New Zealand

Ngocha-Chaderopa, N.E (2016). Perceptions of the role of HR in dealing with workplace bullying. Firth 21st Century Academic Forum Conference at Harvard, Boston, USA

Ngocha-Chaderopa, N.E (2016). Impact of workplace bullying, harassment and discrimination on employee wellbeing and employee performance. Firth 21st Century Academic Forum              Conference at Harvard, Boston, USA

Ngocha-Chaderopa, N.E (2016). Narrating the stories of residents receiving care from migrants in the New Zealand Aged Residential Care, 2016 NZ Association of Gerontology               Conference, Wellington, New Zealand

Ngocha-Chaderopa, N.E (2016). The duality of race and gender for women of colour in leadership roles. Poster presentation. 10th International Conference on Workplace Bullying and Harassment, Auckland, New Zealand

Ngocha Chaderopa, N.E (2015). Internationalization of the Aged Care Employee Workforce and the Quest for Aged Quality Care Delivery in New Zealand’s Aged Care Sector: Managing Racism and Discrimination, Conference on Interdisciplinary Business & Economics Research, Hong Kong.

Vail, H and Ngocha-Chaderopa, N.E (2015). How do you value identity as an educator? 5th International Women Leading Education across Continents Conference, Hamilton, New Zealand

Ngocha-Chaderopa, N.E (2015). A foot in both worlds: administrative challenges with migrant care workers in the New Zealand Aged Care Sector. Poster presentation. NZ College of Primary Health Care, July, Te Papa, Wellington, New Zealand.

Ngocha-Chaderopa N.E (2015). International students employed in the care sector. New Zealand’s Population Conference, University of Waikato, Hamilton, New Zealand.

Ngocha-Chaderopa N.E (2014). Migrant care workers’ workplaces challenges ‘a view from the top’. New Zealand Gerontology Association Conference September, University of Otago, Dunedin, New Zealand.

Ngocha-Chaderopa N.E (2014). Communication challenges: Managers experiences with migrant care workers in New Zealand. NZNO 9th National Gerontology Section Conference, November, Waipuna, Auckland, New Zealand

Ngocha-Chaderopa, N.E (2013). Migrant care workers and quality care delivery in New Zealand Aged care Institutions. 17th Annual Waikato University Student Research Conference: Hamilton, New Zealand.


Ngocha-Chaderopa (2018) Our Kaiawhina Workforce, School of Physiotherapy, University of Otago, Dunedin, New Zealand.

Ngocha-Chaderopa (2015). Workforce managers and caregiving. Valuing the support worker symposium, School of Physiotherapy, University of Otago, Dunedin, New Zealand.

Ngocha-Chaderopa, N.E (2014). Storytelling as a method – migrant care workers experiences in New Zealand. Waikato’s Narrative Research Network “Narrative: State of the Art in Aotearoa”, New Zealand.

Ngocha-Chaderopa, N.E (2013). Strategies managers of Aged Care Institutions engage to support quality service delivery provided by migrant care workers. Care Giver Research Network, Dunedin, New Zealand. Invited guest speaker