Transition to online study

A message from our CEO Dr Dominic Szambowski and DVC Dr Margot McNeill

As we continue to grapple with the challenges presented by COVID-19 and how it has affected us here in Australia and the globe. We are please to say that ICMS continues to have no known cases of COVID-19 within our community.

Please note that our online delivery, will continue for all courses until the end of the study period. We will also continue to deliver all courses online for the Undergraduate and Foundation May trimester, Postgraduate July semester and ELICOS sessions 4, 5 and 6, unless the situation changes and allows for on campus delivery to be resumed.

This is owing to the ongoing need for students and staff to practise social distancing, and for international students who may be affected by changes to travel regulations.

Throughout this online teaching period, students will receive support from their lecturers and the wider ICMS student support community, such as the Student Success Centre and Student Services. Staff will respond to your query as soon as possible (within 2 working days) but please be patient as staff are working very hard to give all our students the attention they need.

It is essential to complete assessments, but there may be some modifications to the way in which they are conducted or in the due dates. Any upcoming excursions are likely be modified.

Students currently completing their Work Integrated Learning (WIL) subjects have individual circumstances. These students should follow the health advice and alter their work arrangements if advised to do so by their manager, the government of the country where they are working, or an ICMS staff member. There is a possibility that this may also affect future professional placements which could be delayed until a later period in a student’s study plan.

The goal of these changes is to minimise the need to gather in groups and spend a prolonged period of time in close proximity with each other in spaces such as classrooms.

The decision to move to remote instruction has not been made lightly.

We understand that it will be difficult to leave your friends and your classrooms. We are doing this not just to protect our students but also to protect other members of our wider community who may be more vulnerable to this virus.

Please use your usual Moodle access to join your online classes. See below for FAQs.

More on ICMS Response to Covid-19

How can I prepare for online learning ?

Please follow these instructions below:

  1. Make sure you have ICMS email and Moodle access. Email [email protected] if you cannot access these tools;
  2. In Moodle, make sure you have access to all subjects you are enrolled in this term, and familiarise yourself with the subject content;
  3. Review your access to internet connection and where possible, use a computer/device with microphone and camera;
  4. Required – Download the free zoom app from https://zoom.us/download
  5. Optional – Create a free zoom account at https://zoom.us You won’t require a free Zoom account to join classes however if you have your own free account you will be able to run group meetings online successfully. ou will be able to join classes without a personal account, but if you have your own free room, you will be able to run group meetings online successfully;
  6. You could also download the mobile zoom app through your app store, allowing you to attend class on your mobile if required

The ICMS Moodle Learning Management System is where you can access content for your subject including:

  • assessment instructions
  • weekly topic information
  • weekly powerpoint slides
  • zoom session recordings (through Echo360)
  • learning resources in various formats

Keeping in contact with your lecturer is very important when studying online, as you will be able to ask questions and receive answers throughout the week, and participate in group discussions through forums.

Another excellent way for you to receive support is through Studiosity, a free service that is open 24/7 and provides feedback on written drafts as well as an opportunity to connect online and ask questions with an academic in your discipline area. Links to this service are provided within the Moodle class space.

Attending online classes

Commencing Monday 23rd March, your lecturers will run 2x 1-hour sessions on Zoom at the beginning and the end of your allocated class time (as per your timetable).

To access the Zoom room, open the respective topic on Moodle (next week is topic 6), and click on your specific class lecturer time. Please note each hour session will have a different link as outlined below:

We strongly suggest you take the time to familiarise yourselves with some of the technologies you will be using before Monday. Outlined below are some useful resources for you to review:


How to message lecturers and students on Moodle


Joining a zoom meeting

Testing computer or device audio

Meeting control

The Student Success Centre (SSC) is also available weekdays for additional support. During this busy time, please allow 24 hours for a response.

You can make contact with an advisor for the following:

  • Academic skills (e.g. report writing, referencing)
  • ESL (grammar & writing, if English is not your first language)
  • Numeracy (e.g. for ACC101, ECO100, STA101A etc.)
  • Wellness (any personal circumstance that is stopping your from studying)

The SSC has 4 advisors and they will be happy to make contact via email or Zoom (video chat). You can contact the SSC via [email protected]

If you have any questions related to COVID 19, please visit https://www.icms.edu.au/residential-students-covid19-information/ or contact [email protected]

Student Services can be contacted on [email protected] and will aim to reply within 2 working days.

Can I complete my studies online if there is a campus-facilities lock down?

Can I complete my assessments online?

I'm an international student - should I go home? Will my visa be affected?

Will I be able to contact my lecturers and other students if / when we go online?

Where do I access my online study materials?

Where can I get academic support?

Where can I get mental health support?

Can I still access library services?

How can I complete my final exams?

What happens to the practical aspects of my subjects? (e.G restaurant practices, event practicum, wil etc)?

What if my course is not available online?

Who do I contact if I have trouble accessing online materials?

Can students still meet, to do group assessments for example?

I didn’t sign up for online studies, what happens if I fail?

I didn’t sign up for online studies, do I still have to pay full fees?

How do I login to moodle?