Hotel Management Simulation

This subject is available under ICMS undergraduate degrees, please click the button below to find an undergraduate course for you.

Subject Code:

HOS301A/HOS301B

Note: Both A and B code subject versions are displayed as they are approved equivalent in content, assessments and learning outcomes. As ICMS courses are reaccredited, the subject is updated to a B-code suffix. Students studying a Bachelor of Business, Bachelor of Business (Sports Management), Bachelor of Business (Entrepreneurship and Innovation), Bachelor of Business (Marketing), Bachelor of Business (International Tourism), Bachelor of Hospitality Management, and Bachelor of Event Management will be enrolled in B-code subjects in 2027. Students enrolled in all other courses at ICMS will complete the equivalent A-code subject. This arrangement applies to the nested diploma qualifications of these courses also.

Subject Rationale:

HOS301A

The accommodation industry is a significant sector of the global economy. It requires the combination of tangible products as well as the intangibility of service and experience. The need to remain competitive within a growing market requires planning with an emphasis on people, finance, operations and marketing.

This subject uses a learning simulation the Hotel Operations, Tactics and Strategy (HOTS) simulation, which is concerned with developing skills for managing people, operations and business in hotels and hospitality companies. It focuses on the business operations and management issues to be found in successful lodging enterprises.

The subject incorporates the application of key aspects of marketing, service management, financial management, revenue management and business development within a hospitality context. It develops effective problem solving and critical thinking skills necessary to meet the service industry’s ever-changing needs.

HOS301B

The accommodation industry is a dynamic and competitive sector that requires hotel managers to balance financial performance, operations, marketing and service excellence. As guest expectations rise and market conditions shift, effective decision-making in hotel management involves not only analysing trends and managing resources but also implementing strategies that enhance profitability and deliver exceptional guest experiences.

This subject provides students with a hands-on, experiential learning experience using the Hotel Operations, Tactics and Strategy (HOTS) simulation, a management tool that replicates real-world hotel operations. Students will apply strategic thinking to financial management, revenue optimisation, business development and service management. By engaging in practical decision-making, students will develop critical problem-solving skills, financial acumen and teamwork capabilities essential for leading successful lodging enterprises in a rapidly evolving hospitality industry.

Learning Outcomes:

HOS301A

a) Analyse business opportunities and threats.
b) Manage finance within the confines of an operating budget.
c) Assess outcomes of team problem solving and decision making.
d) Prepare regular progression reports utilising administration, time management and conflict resolution skills.
e) Evaluate business operations and financial performance through discussion and comparison of results.

HOS301B

a) Analyse business opportunities and threats in a competitive hospitality environment
b) Apply financial management principles to monitor and control operational budgets in hospitality contexts
c) Assess the effectiveness of team decision-making and problem-solving processes
d) Develop regular progression reports that demonstrate administrative, time management and conflict resolution skills
e) Critically evaluate business operations and financial performance through data-driven analysis

Student Assessment:

Note: (G) = Group assessment