Marcus Sutton, an ICMS graduate from 2002, is now working as a general manager of the Crown Plaza Abu Dubai, making him one of the youngest to achieve such a title in the region. He shares with us his many achievements since his time at ICMS.
I graduated with a Swiss Diploma in Hotel Management in 1997, after completing my first two trimesters and industry placement in Australia, and then completed my studies in César Ritz Le Bouveret Switzerland. I later returned to ICMS and graduated with a Bachelor of Business, Hospitality and Tourism in 2002.
After working in Australia, Sweden, Switzerland, USA, United Kingdom, Jordan and the U.A.E. and gaining exposure in Singapore and Japan, I learnt to manage and lead teams of different nationalities and adapt to different ways of working. In addition, I’ve had exposure in a variety of leadership positions with international companies such as Hilton, Starwood, Kempinski, Firmdale and IHG in flagship properties. All of this helped me to develop a strong understanding of the ingredients needed to drive great results.
I am proud of all my career achievements as they have all contributed to me being one of the youngest General Managers in IHG and in the region. Most importantly I am proud of the way I have achieved success as it required commitment, passion and integrity.
It gave me strong theoretical and practical knowledge in all areas of hospitality and tourism and exposure to working/studying with a diverse mix of nationalities.
I plan to continue to develop myself as a leader and general manager and push myself by taking on more complex roles in different properties and countries. In five years’ time I would like to be in an area/regional role.
Our Stories, Bachelor of Hospitality Management, Bachelor of Business