Rowan Courtney-O’Connor

Rowan Courtney-O’Connor is General Manager – Marketing and Recruitment at ICMS
Chief Operations Officer
Executive Management Group
Academic Board

After graduating with a Diploma of Hospitality Management from the International College of Tourism and Hotel Management and a Bachelor of Business Administration from Macquarie University I began my career in sales for Constellation Hotel Group, a good place to cut my teeth and learn the meaning of hard yards. After shifting internally into property development for a few years I accepted a role at Colliers International. I was to manage all transactions for hotels and leisure assets in NSW. Although a tough environment through the Global Financial Crisis (GFC) the experience I gained was invaluable. Opportunities were left right and centre pre GFC. Post GFC it was slim pickings, learning how to put property deals together in this environment highlighted to me that the game was all about relationships. Australian Pharmaceutical Industries (API) was an education in corporate culture. I began in franchise development shortly after the company acquired a new brand called Priceline Pharmacy “the new kid on the block” within a mature business. My Key Performance Indicators were to increase Priceline Pharmacy store numbers in NSW anyway I knew how. The cultural challenge was in mixing the one hundred year history of Soul Pattinson and Pharmacist Advice with the much more modern and attention seeking Priceline Pharmacy. I enjoyed my time with API and had a lot of success yet my future was with my family and in the education industry.

A positive attitude, profound desire to learn and strong motivation to succeed are some of the key attributes I intend to bring to my current role as General Manager – Marketing and Recruitment. I’d like to share my experiences both domestically and internationally while also looking forward to getting out of my comfort zone. I’m hoping my contribution will be of value to those alongside me. I’ve attended many leadership conferences, read plenty of books on leadership techniques, NLP and the like – my aspirations aren’t just to be financially successful but to enjoy the process of making a difference to those around me. My satisfaction lies in seeing the team reach their potential, I’ve learnt that being a leader isn’t always running the fastest or being the most intelligent – it’s about whether you can create a vision and influence others to follow as a team - no matter what.