Getting qualified via hospitality management studies enables you to reach your career goals in an industry that is the largest employer globally.
As the industry addresses our basic needs for food, shelter and entertainment, wherever people need to eat or find a place to stay, from 1* to 5*, there will be jobs for those with a passion for delivering outstanding service.
A Hotel Manager is responsible for supervising and controlling the operations of hotels and motels. A combination of a formal qualification together with on-the-job training is usually required to become a Hotel Manager.
Job satisfaction: 4.3/5
Career progression Opportunities: 4/5
Job security: 4.3/5
Variety of work: 4.2/5
2,612 job opportunities in Australia right now, with a projected job growth of 2.2% in 5 years.*
Restaurant Managers are responsible for overseeing the efficient running and profitability of restaurants and for managing their employees. They deal with customer service issues and ensure the food quality is of a high standard.
Job satisfaction: 4/5
Job security: 4/5
Variety of work: 4.1/5
4,024 job opportunities in Australia right now, with a projected job growth of 27.3% in 5 years.*
Concierges draw upon their knowledge of a local area to assist hotel guests with a variety of requests, from providing directions, to recommending restaurants and arranging transportation. Many Concierges speak multiple languages.
Job satisfaction: 4.7/5
Work-life balance: 4.3/5
Variety of work: 4.4/5
Job security: 4/5
8,154 job opportunities in Australia right now, with a projected job growth of 27.3% in 5 years.*
Food and Beverage Director
Hotel Sales and Marketing
Guest Relations Manager
Resort and Spa Manager
Airline Operations Manager
Few industries offer the freedom to work anywhere in the world like a career in hospitality and there is no better time than now to make hospitality management your career. The industry was disrupted severely by the global Covid-19 pandemic, but is rebounding and recovering. Options open to skilled students and graduates within the four sectors of the hospitality industry are more varied than ever before thanks to a skills shortage.
These four sectors are:
Food and Beverage, including restaurants, cafes, bars and food trucks;
Travel and Tourism, encompassing all forms of transportation, from cruise lines to airlines, railways and busses;
Lodging, from backpackers and hostels to high end hotels and resorts; and
Recreation, referring to leisure, where work can be found in places such as sports stadiums, wellness retreats, or entertainment venues like theme parks and concert venues.
Hotels, restaurants, airlines, resorts… the scope for work in the hospitality industry, in Australia and abroad, is literally limitless.
However, what will take you from minimum wage work to a managerial role will be the quality of education in hospitality management. An academic background in leadership, business and processes, coupled with practical experience, opens doors to more responsibility and higher earning power.
An ICMS Bachelor of Hospitality Management is a degree that combines core business subjects with specialised hospitality management subjects. This gives you a greater depth of understanding when it comes to managing people. You’ll deliver a fantastic hospitality experience to clients and patrons, and be in line for promotion far earlier than those relying on practical experience alone.
It is very seldom in hospitality management that those at the top haven’t worked in most aspects of the business. It’s also common practice for management to undergo training in every area of the workplace.
Because of the practical nature of hospitality and the high level of service successful hospitality institutions demand, career professionals know the ins and outs of the business, from the room service to mixology and plate service.
Theory is important, it will teach you the fundamentals you need to be a hospitality management leader. However, nothing is as valuable as putting your theory into practice.
Built into every ICMS degree is the Work Integrated Learning (WIL) program, which organises internships for ICMS students as part of their degree. This means you will gain valuable insider information while still a student.
ICMS industry partners in the hospitality industry include leading hotels such as Hilton Hotel and Resorts, Four Seasons, Intercontinental Hotels and Resorts, Marriott, Meriton Suites, Sofitel Luxury Hotels, The Star Entertainment group among others.
In the hospitality industry in particular, it’s quite common for you to start working at an entry level position, and then go ‘back to school’ to get the degree that will advance your career.
ICMS understands this, and has a flexible timetable for working professionals. Upskilling while working is the best way to go from the bottom to the top in a measured timeframe.
* Information and statistics supplied by Seek, November 2022.